<aside> 🔧 Solve is where you build with confidence, because Witness and Interrogate gave you the evidence.
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Objective: Track and demonstrate value so stakeholders see proof, not promises. Measure actual improvement against baseline.
When to use: During and after pilot. Establish baseline before the pilot starts. Track weekly throughout.
Inputs: Baseline metrics from Witness (before the solution), weekly measurements during pilot, user feedback.
Position: Architect tracks metrics. Scout captures qualitative feedback.
How to fill out: One row per metric you are tracking. Record the baseline value, your target, and weekly actuals. Note whether the metric is improving, stable, or declining. Capture both quantitative and qualitative data.
<aside> 💡 Capture user quotes alongside numbers. "I actually don't mind the paperwork anymore" carried more weight with Wingman's CEO than any spreadsheet.
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